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1. How
is my personal information kept safe? |
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We use SSL encryption and
the latest technology to ensure that your shopping experience is
safe and secure.
Secure Socket Layer (SSL)
technology encrypts the information sent between your computer
and our database to ensure the safety of your personal
information. In addition, we employ Internet fraud screening to
protect against fraudulent use of credit cards.
We are certified by both Yahoo! and Square Trade. |
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2. What is your
Privacy Policy? |
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You can be
confident that any and all information submitted to our site
remains confidential forever. By informing you of our policy we
are promoting trust and confidence, for all those who submit
information, whether purchasing or requesting specific
information and or for membership sign up. Please feel free to
review our complete
Privacy Policy page. |
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3. If I
subscribe to the My Designer Brands newsletter, will my e-mail
address remain confidential? How often will I receive the
newsletter? |
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We do not share
e-mail addresses with third parties. Information such as account
or credit card numbers and demographic information such as zip
code, age, and income level are used only to process your order
or send you our company newsletter and other e-mail promotions
pertinent to the My Designer Brands site. We generally send
newsletters every other week, but may vary depending on the time
of year. |
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4. Why are
orders automatically reviewed and/ or delayed? |
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My Designer Brands is deeply concerned about keeping consumer
information safe. We take every precaution necessary in
view of protecting consumers against credit card fraud and
identity theft.
Our Yahoo security system automatically scans your credit card
billing address and security code located on the back of your
credit card to ensure customer safety on the internet.
Our security system uses two
types of verifications, the AVS security system (Address
Verification System) and the CVV system (Code Value
Verification). These two systems require our customers to input
their billing address on file with their credit card company and
the code located on the back of your credit card. The Yahoo
security systems automatically review all orders that do not
pass these two requirements.
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